1 - Making the Transition into Leadership
Defining SuccessDeveloping Leadership CompetenciesActing as Leader, Liaison, Figurehead. Monitor, Disseminator, and SpokespersonAllocating ResourcesActing EntrepreneuriallyNegotiating and Handling Disturbances
2 - Building Trust, Engagement and Involvement
Applying SCARFLeading by Example with the 5 Components of Emotional Intelligence – Self-Awareness, Self-Regulation, Motivation, Empathy, and Social SkillEngaging, Involving, and Motivating OthersThe 4 Disciplines of Motivation – Behavioral, Cognitive, Psychodynamic, and HumanisticWorking with Differing Personality StylesDeveloping Your Leadership Psychological ToolkitDiscovering and Meeting Stakeholder Expectations
3 - Collaboration & Teams
Creating, Facilitating, and Maintaining TeamsBuilding a Team through Culture, Human to Human Relationships, Effective Communication, and Setting and Meeting Goals & ObjectivesModern, Autonomous, Self-Organizing, and Cross-Functional Teams
4 - Building People with Challenging Work
Willingness to DelegateDelegating Successfully - Preparing and Researching, Clarifying the Intent of the Task, Planning Your Delegation, Delegating Responsibility and Empowering Your Staff to Take Action, and Providing Ongoing Support and Oversight
5 - Attracting and Keeping Great People
Managing PerformanceKnowing Your StaffChecking AssumptionsEngaging Your TeamLeading and Coaching for SuccessManaging Disruption
Actual course outline may vary depending on offering center. Contact your sales representative for more information.
Who is it For?
IT Professionals who expect to or who have recently transitioned into a management role.